The question of what it means for the Crafts Council has been tested over the last 15 months. We know that at times the organisation has not been considered open and transparent, and we have explicitly recognised this, committing internally to changing it. We have significantly shifted our working practices to foster far greater collaboration, such as with members of Craft UK – a network of organisations, including museums, galleries and colleges, facilitated by the Crafts Council – and with a group of Black and Asian craft professionals, to create a Global Majority network. Sharing our own knowledge and insights is also a vital way to be open. It’s why we recently launched an online data tool for our Market for Craft report, published last year, giving craft businesses the chance to delve into insights from more than 5,000 consumers. With this information, makers, enterprises and galleries can now draw their own conclusions about their potential audiences.